3. 15 days of attention

3. 15 is 'international consumer rights day' ( 世界消费者权益保护日) 。

the annual March 15 is 'international consumer rights day' ( 世界消费者权益保护日) , be determined by international consumers union organization in 1983, the purpose is to enlarge the propaganda of consumers' rights and interests protection, get all the attention in the world, in order to promote the cooperation and exchanges between countries and areas of consumer organizations, to better protect consumer rights and interests in the international scope. Choose this day as 'international consumer rights day', but also to expand the propaganda, the promotion of national consumer organizations cooperation and exchanges, within the scope of international attention, promote activities to protect consumers.

as the international organization for consumers union chairman Rhoda housing parkin said: 'people's communication, the exchange of products, technology and communication activities, etc. , requires that we must consider and action on a global scale. 'She added:' the consumer organizations should be included in the scope of each country's fight for consumer rights protection. 'When every day to continue the struggle, we are to choose one day every year, so can we can hear various aspects for the consumer and the sound, and the spirit of hard for future missions. Main contents include:

to provide information to consumers, for consumers to carry on the education, improve the consciousness and ability of consumers to maintain their own rights and interests.

to deal with customer complaints, to help consumers to recover.

to collect the opinions of the consumers and feedback to the enterprise.

the mass of public opinion, promote consumer rights, the formation of public opinion pressure, to improve the status of consumers.

participating countries or the relevant government laws and policies, and asked the government to build a consumer administrative system, dealing with customers.

consumer group, establish the consumer sovereignty.

to strengthen consumer groups and international cooperation.